Launch League

Business & entrepreneurship · Leading & Selling

Business owner: what the job actually is

Finding people with a problem, solving it for money, and being the last person responsible when anything goes wrong.

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The work

What this job actually is

  • Two jobs at once. The work itself — the cutting, coding, cooking, teaching — and the business: finding customers, pricing, invoicing, chasing money, paying tax. Most people who fail at this were good at the first job and never did the second.
  • Selling. Not in a slick way; in the way of telling people what you do often enough that the right ones hear it. If you will not do this, nothing else matters.
  • Deciding without enough information, constantly, and living with it. Nobody arrives to tell you the answer.
  • Money that arrives unevenly. A good month followed by a bad month is normal, and planning around that is its own skill.
  • It is not freedom at the start. It is responsibility — yours, all of it, including the parts nobody else will ever see.

A Tuesday

What a normal day looks like

Not a good day or a bad one. The ordinary version, which is what you would actually be living.

  1. 7:00 — Check what came in overnight. One enquiry, one complaint, one invoice still unpaid at 40 days.
  2. 7:30 — Do the actual work of the business, because it is the only part that earns anything. Protect this block or the day eats it.
  3. 10:30 — Chase the invoice. Politely, in writing, for the second time. This is the least glamorous and most important hour of the week.
  4. 11:00 — A customer wants something slightly different from what you sell. Decide whether that is an opportunity or a distraction, and be wrong about it sometimes.
  5. 12:00 — Lunch at the desk while doing a quote, which you price too low and know it as you send it.
  6. 13:00 — Marketing. One post, one email, one conversation with somebody who might refer you. Dull, repetitive, compounding.
  7. 14:30 — Something breaks that is nobody's job but yours: the software, the supplier, the booking that got double-taken.
  8. 16:00 — Numbers. What came in, what went out, what is owed. Fifteen minutes, done weekly, is the difference between knowing and guessing.
  9. 17:00 — Not finished, but stopping. The work is infinite, so the discipline is in the stopping.
  10. 20:30 — One good idea arrives while you are doing the dishes. Write it down and do not act on it tonight.

Honestly

Who loves this, and who should not do it

The second list is the useful one. Nearly every careers page leaves it out, which is why nearly every careers page reads like an advert.

You may like this if
  • You would rather decide and be wrong than wait to be told.
  • You can sell without feeling grubby about it, because you believe in what you are selling.
  • Uneven money does not frighten you out of your judgement.
  • You are interested in how businesses actually make money, not only in the idea.
  • You can finish things. Ideas are free; finished things are rare.
You may hate this if
  • You need a steady, predictable income soon. That is a completely legitimate requirement and it rules this out for now, not forever.
  • You want clear instructions and a defined finish line.
  • You will not do the admin. Unpaid invoices and unfiled tax end more small businesses than bad products do.
  • You take rejection as a verdict on you. You will hear no far more than yes, for years.
  • You want to be liked by everybody. Pricing properly and saying no will cost you some of that.

The route in

How you actually get there in Ontario

  1. There is no gate, which is the opportunity and the trap

    Nobody has to let you start. In Ontario you can register a sole proprietorship quickly and inexpensively, and plenty of real businesses start with no registration at all because they start with one customer. The absence of a gate means nothing validates you — the market does, slowly.
  2. Start while the stakes are low

    A 15-year-old with no rent and no dependents is in the best position they will ever be in to try something and have it fail. The cost of a failed teenage business is a few weekends and a lesson most adults pay thousands for.
  3. Learn the money part on purpose

    Pricing, margin, cash flow and tax are learnable and most people avoid them until they hurt. Business 101 on this site is free, open from age 12, and teaches exactly this part — the part that is the same whichever business you end up in.
  4. Then use the programmes that exist

    Ontario has a real support structure for young founders — Summer Company, your local Small Business Enterprise Centre, Futurpreneur, and pitch competitions with actual money attached. They are free or funded, and almost nobody uses them because almost nobody knows they are there.

Where this comes from: Ontario — Start a business · Ontario — Summer Company · Canada Revenue Agency — Sole proprietorships and partnerships

The money

What it pays in Ontario

Job Bank's own figures, quoted rather than summarised, with the period they describe — so you can tell how old they are and go and check them.

No wage figure, on purpose

There is no wage report for owning a business, and any figure anybody quotes you is either an average across wildly different businesses or a selected success. What you earn is whatever is left after everything is paid, which in year one is often nothing, and the honest answer is that this is the one career on this site where the income is genuinely unknown in advance.

Before you leave school

Things you can do now

  • Sell one thing to one stranger. Not a friend, not a relative. This single experience teaches more than any course and most adults have never done it.
  • Do Business 101. It is free, it takes a few hours, and it covers the money and customer side that the actual work never teaches you.
  • Enter a pitch competition. The deadline does what no amount of motivation will, and the feedback is worth more than the prize.
  • Keep records from day one, even for $40 of revenue. The habit is the asset, not the spreadsheet.
  • Find one owner in your town and ask to buy them a coffee. Most will say yes and most teenagers never ask.

Test it

Do this before you decide anything

Reading about a job tells you almost nothing. This is designed to be done alone, this week, for free.

Make your first $20 from a stranger

About 120 minutes
  1. Pick something you can already do well enough that somebody would pay for it today — not something you intend to learn. Cutting grass, fixing phones, editing a video, tutoring Grade 9 maths, cleaning something nobody wants to clean.
  2. Decide a price before you talk to anybody, and write down why that number. Deciding afterwards is how people end up working for free.
  3. Tell ten people it exists. Not a post — ten actual people, by name, individually. Count the nos out loud so they stop being frightening.
  4. Do the job properly and get paid. Then write down what the whole thing actually cost you in hours and materials, and work out what you really earned per hour.

What it tells you. That last calculation is the experiment. Nearly everybody is shocked by it, and your reaction tells you which person you are: if the real number made you want to fix the pricing and go again, you have the instinct this needs. If the ten conversations were the unbearable part, you can still own a business one day — but you will need a partner who will do that part, and knowing it now is worth a great deal.

Better than any article

Questions for somebody who does this job

Most people say yes to a teenager who asks good questions. These are the ones that get real answers rather than encouragement.

  1. “What do you actually spend your days doing, as opposed to what people think you do?”
  2. “What did you get badly wrong in the first year?”
  3. “How did you find your first ten customers?”
  4. “How do you decide what to charge?”
  5. “What do you wish you had learned before you started?”
  6. “What would make you tell somebody not to do this?”
  7. “What is the part of owning it that is genuinely better than having a job?”

Not sure this is the right list to be reading

Start from yourself, not from the job.

Future Finder is free, takes about ten minutes, needs no account and stores nothing. It will tell you which kinds of work you lean toward, and which of these pages are worth your time.

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Wages and training requirements change. Every figure on this page is linked to the body that publishes it, and the review date above says when we last checked. If you find something out of date, tell us and we will fix it.