Grade 11 · Workplace Preparation
BMX3EMarketing: Retail and Service
Service businesses are where most students start. The service business challenge has students run one small service for real customers, with the selling, service and repeat business the course is about.
Relevant Launch League work
- Retail and service businesses
- Personal selling
- Customer service
- Customer loyalty and repeat business
- Practical marketing
Possible evidence of student work
- Service business challenge · Service business challenge
- Offer and reasoned price · Business 101, Module 3
- Customer journey map · Business 101, Module 5
- Customer-acquisition plan with a real action taken · Business 101, Module 4
- Sales, expenses and goals tracked · Business dashboard
- 30-second, 60-second and five-minute pitch · Business 101, Module 8
Already teaching it your way? If students already run a class store or service, use the challenge for the service promise and the follow-up, and skip the parts you already cover.
What Launch League doesn't do: Launch League doesn't cover retail operations or merchandising.